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ARTICLES BY DR. ANDY NEILLIE, CSP

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Andy at the optometrist

How are you at “Interpreting the Blur?”

By Andy Neillie | October 8, 2019

Dr. Laura Miller owns Northwest Hills Eye Care in Austin, Texas. She’s been practicing for a number of years and has a very impressive resume. She was the recipient of the “Corning Low Vision Award” when she was a student at the University of Houston as well as the “Young Alumni of the Year” from the Texas Optometric Association. She is currently the past president of the Central Texas Optometric Society. It’s no overstatement to say that Dr.

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Oxygen masks

Field workers first. Clients second. Leaders last. Wrong. Wrong. Wrong.

By Andy Neillie | August 22, 2019

Leader: who do you serve? Do you take care of yourself first, or do you take care of your people and/or your customers first? If you’re like most of us who aspire to be leaders “rich in character,” I suspect you would answer: “I try to serve others first.”

Drilling down even more deeply, you might prioritize who you serve: employees, then GCs, AE firms or subcontractors, the ultimate client who will use the facility,

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Who Makes The Coffee?

By Andy Neillie | November 14, 2018

Is there a job that you think is beneath you? Has your education, position, title, or wealth elevated you beyond performing mundane tasks?

My friend Todd Thompson shares this story from his sales career…

My first General Agent was Whitey Thompson (no relation). Whitey was the quintessential old school life insurance man, in the very best sense of the word. Sharply dressed, always smiling, always enthusiastic, and always made you feel important.

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What Do You See?

By Andy Neillie | September 11, 2018

My friend Todd Thompson tells this story…

“My twins Annie and Emma were not quite 4 years old. The three of us were at a Home Depot in Chandler, AZ. We rounded a corner in the back of the store when I look toward the far end of the aisle. Rolling toward us, dressed in boots, jeans, a western shirt and cowboy hat is a paraplegic man in a wheelchair.

Before I can say anything,

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Pick Your Battles

By Andy Neillie | August 19, 2018

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Chief Risk Officer

By Andy Neillie | August 19, 2018

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You Decide

By Andy Neillie | August 19, 2018

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Leadership Is Aspirational

By Andy Neillie | August 19, 2018

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Leadership Complacency

By Andy Neillie | August 19, 2018

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